02/11/11—Mayor Edwin M. Lee today appointed Charlotte Mailliard Shultz as Chief of Protocol. Shultz remains the head the Mayor’s Office of Protocol, which works in conjunction with the City to host foreign dignitaries, attract commerce and tourism, and promote diversity and cultural understanding. The Chief of Protocol also advises the Mayor on diplomatic and consular matters and works closely with the international business community to raise the profile of the City.
“Charlotte brings years of experience, tremendous stewardship, and an unparalleled commitment to public service,” said Mayor Lee. “She is a legend in our City Hall and a tremendous asset to San Francisco, showcasing our world class city around the world. I am proud to reappoint her to the position and grateful for her willingness to serve the people of our City.”
Through her work in the Mayor’s Office of Protocol, Shultz has served in eight mayoral administrations, helped to present San Francisco to distinguished and notable guests from around the world, arranged for its largest civic celebrations, and facilitated diplomatic relations with the San Francisco Consular Corps. Shultz has also served as the Chief of Protocol for the State of California from 2004-2010 appointed by Governor Arnold Schwarzenegger.
Shultz is the Chair of the San Francisco Host Committee and the San Francisco Special Events Committee, both of which work to lessen the burdens of the government of the City and County of San Francisco by providing financial support to the activities and efforts of the Mayor’s Office of Protocol.
Shultz currently serves as the President of the San Francisco War Memorial Board of Trustees, which governs the San Francisco War Memorial & Performing Arts Center. She also has the honor of serving on the San Francisco Opera Board of Directors, the San Francisco Symphony Board of Governors, the San Francisco Ballet Board of Trustees, the San Francisco Museum of Modern Art Board of Trustees, the Commonwealth Club of California Board of Governors and the World Affairs Council of Northern California Board of Trustees. Shultz was Chair of the building committee of the new San Francisco Public Library and Co-Chair of the Committee to Restore the San Francisco Opera House and San Francisco City Hall.
Shultz has received numerous awards, including the State of California Woman of the Year Award in 1996 and 2000, the United Nations Association of San Francisco’s Eleanor Roosevelt Humanitarian Award for Lifetime Achievement, the Commonwealth Club’s Distinguished Citizen Award, the San Francisco Chamber of Commerce Outstanding Citizen Award and the Woodrow Wilson Award.
In 2007, Queen Elizabeth II bestowed on Shultz the title of Commander of the Royal Victorian Order for her long record of service in assisting royal visitors. In 2008, she received a Doctor of Humane Letters, honoris causa, from the University of San Francisco. Shultz is married to former United States Secretary of State George P. Shultz.